Policies
Pricing & Payments
All prices listed on our website are in CAD. Prices are subject to change without notice.
Prices do not include taxes or delivery costs where applicable, all of which you agree to pay upon ordering.
We do not offer price adjustments after your order is placed.
Accepted forms of payment include Visa, MasterCard, and Interac.
Delivery & Shipping
All orders are shipped from Montreal, Canada. Orders are processed and shipped within 1 to 7 business days upon being placed. Once your order has shipped, you will receive an email confirmation with tracking information. Please note that there may be a delay of up to 48 hours before your tracking information is updated. If your package is not delivered within 9 business days of the estimated delivery date shown in your tracking information, please contact Canada Post directly.
At the moment, we only offer shipping to provinces and territories in Canada. Orders are shipped via Canada Post and typically take 1-9 business days to be delivered if standard shipping is chosen, and 1-2 business days to be delivered if express shipping is chosen. Sunday Comfort is not responsible for any shipping delays outside our control.
Shipping costs are calculated at checkout and are dependant on customer’s shipping address. Orders above $250 CAD (before taxes) will receive free standard shipping.
Sunday Comfort is not responsible for lost items or packages sent to the wrong address.
If you need to change or cancel an order before fulfillment, please contact us at shopsundaycomfort@gmail.com immediately. Please note that we cannot guarantee that we will be able to modify your order, however we will do our best to accommodate you. An order cannot be edited or canceled after fulfillment.
Returns & Exchanges
We offer refunds on full price items that are in their original unworn condition and are sent back in their original packaging with all tags attached and intact within the 10 business day window.
Items that are on sale or items purchased with a promo code are FINAL SALE.
To start a return, please email us at shopsundaycomfort@gmail.com with your order number along with the item(s) you wish to return within 10 business days after receiving your package.
Sunday Comfort reserves the right to refuse damaged, altered or worn merchandise in which case a refund will not be granted. Customers are responsible for return shipping.
Once your package is received, we'll process your return within 5 to 7 business days. All refunds will be made to the original form of payment excluding shipping costs.
Please allow 5 to 7 business days for your banking institution to process the refund (may vary depending on your banking institution).
Sunday Comfort is not responsible for damaged or lost items in return transit.
To start an exchange, please email us at shopsundaycomfort@gmail.com with your order number along with the item(s) you wish to exchange within 10 business days after receiving your package. Eligible items are subject to stock availability and must be returned to us within 10 business days. The new item will be shipped to you after the returned item has been received by us and checked. In cases where we are unable to provide an exchange, we will first offer a store credit. Shipping charges for the return are at the customer's expense, and Sunday Comfort will pay the shipping charges for the exchanged item(s).
If an item you receive is defective or incorrect, please contact us at shopsundaycomfort@gmail.com within 3 days after receiving your order with your order number and an image of the defective and/or incorrect item. If not reported within 3 days, Sunday Comfort reserves the right to refuse a replacement and/or a refund and/or exchange will not be issued.
For any further inquiries or help, please contact us at shopsundaycomfort@gmail.com.
Policies are subject to change without notice.
Last updated: December 20, 2022